Refund Policy

Refund & Returns Policy

We want you to be completely satisfied with your purchase from Rastriya Poshak Ghar UK. If you are not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, with all original tags attached.

How to Return

To initiate a return, please contact us with your order number and reason for return. We will provide you with instructions on how to send your item back to us.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

If you need to exchange an item for a different size or colour, please contact us and we will do our best to accommodate your request.

Non-Returnable Items

Customised or personalised items cannot be returned unless they are faulty or damaged.

Contact Us

If you have any questions about our returns policy, please don't hesitate to get in touch.